Privacy Policy

Who Operates This Site

gtg77 is the online casino and sports betting platform available at gtg77.ws. When you create an account, place a bet, or contact support, you are sharing information with gtg77. This Privacy Policy explains exactly what that means in practice.

If you have any questions about this document, email us at [email protected]. Our support team is available 24/7.

Information We Collect

We collect only what we need to run a secure, compliant platform. The table below breaks this down by category.

We do not collect data that is not listed above. We never ask for your bKash PIN or payment passwords.

Why We Need Your Data

Every piece of data we hold has a specific purpose. Here is a plain-language breakdown:

Running your account

Your name, mobile number, and password let you log in, place bets, and withdraw winnings. Without this, we cannot offer you a personalised experience or protect your account from unauthorised access.

Processing payments via bKash, Nagad, Rocket, and Bank Transfer

Deposits at gtg77 clear in about 6 minutes; withdrawals take roughly 23 minutes. To make that work, we need to match your wallet number to your account and confirm the transaction is genuine. We store a record of every transaction for audit and dispute resolution.

KYC and responsible gaming checks

Before your first withdrawal, gtg77 requires identity verification. Accepted documents are a National ID Card (NID), Passport, or Driving Licence. The review typically completes within 12 hours. We use the same data to enforce our minimum-age policy (18+) and to spot signs of problem gambling.

Fraud prevention and security

Device fingerprints and IP addresses help us detect suspicious login attempts and multi-account violations. We flag unusual betting patterns for manual review.

Customer support

Chat and email logs let support agents resolve issues faster and provide continuity when you follow up on an earlier ticket.

Platform improvement

Aggregated, anonymised gameplay data helps us decide which games to add, how to optimise load times on Android devices running version 7.0 and above, and where to improve the mobile experience.

Legal Basis for Processing

We process your data under the following grounds:

• Contract performance – processing your bets, deposits, and withdrawals.
• Legal obligation – identity verification, anti-money-laundering checks, and record-keeping requirements.
• Legitimate interests – fraud detection, security monitoring, and improving the platform.
• Consent – sending you promotional emails or SMS about bonuses. You can withdraw this consent at any time from your account settings or by emailing us.

When We Share Data

gtg77 does not sell your personal data. We share it only in the following situations:

Game providers and platform partners

To load games from Playtech, FA Chai, JILI, JDB, Sexy Gaming, and KA Gaming, a session token and your account tier are passed to the provider's servers. No payment details are included.

Payment processors

Your wallet number and transaction amount are shared with the relevant payment gateway (bKash, Nagad, Rocket, or your bank) to process the transfer. This is strictly necessary.

Legal and regulatory requests

If a court order or regulatory authority requires us to disclose records, we will comply. We will notify you where we are legally permitted to do so.

Business transfers

If gtg77 is acquired or merged with another entity, your data may be transferred as part of that transaction. We will notify registered players before any such transfer takes effect.

Payment and Transaction Data

Every deposit and withdrawal at gtg77 is logged with a timestamp, amount in ৳ (BDT), payment method, and reference number. The minimum deposit is ৳150 and the minimum withdrawal is ৳400. The maximum daily withdrawal is ৳1,05,000. These records are retained for at least five years for audit and dispute resolution purposes.

Cookies and Tracking

gtg77 uses cookies and similar technologies when you visit gtg77.ws or use the Android app. Here is what each type does:

On your first visit, a banner asks for your consent to non-essential cookies. You can change your choice at any time via your browser's cookie settings.

How Long We Keep Records

We keep your data for as long as your account is active. After you close your account:

• Identity and KYC documents — retained for 5 years to meet anti-money-laundering obligations.
• Transaction records — retained for 5 years.
• Gameplay logs — anonymised after 2 years.
• Support chat transcripts — retained for 2 years.
• Marketing consent records — retained until you withdraw consent or for 3 years, whichever comes first.

After the applicable retention period, data is securely deleted or irreversibly anonymised.

Your Rights Over Your Data

You have the following rights regarding your personal information held by gtg77:

• Access — request a copy of the data we hold about you.
• Correction — ask us to fix inaccurate details (for example, a misspelled name).
• Deletion — request erasure of data we no longer need, subject to legal retention obligations.
• Restriction — ask us to pause processing while a dispute is resolved.
• Objection — object to processing based on legitimate interests (for example, profiling for responsible gaming).
• Data portability — receive your account and transaction data in a machine-readable format.
• Withdraw consent — stop promotional emails or SMS at any time.

To exercise any right, email [email protected] with the subject line "Data Request". We will respond within 30 days. We may need to verify your identity before acting on the request.

How We Protect Your Account

gtg77 applies the following security measures across the platform:

• All data transmitted between your device and gtg77.ws is encrypted using TLS.
• Passwords are stored using one-way hashing — even gtg77 staff cannot read them.
• Login attempts are monitored; repeated failures trigger a temporary lock and an alert to your registered mobile number.
• Payment pages use tokenisation — your full wallet number is never stored in plain text on our servers.
• Staff access to player data is role-based and logged.

If you suspect unauthorised access to your account, contact live chat immediately. Our 24/7 support team can freeze your account within minutes.

Players Under 18

gtg77 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has registered, email [email protected] and we will close the account and delete associated data promptly.

During KYC review, if date-of-birth documents indicate a player is under 18, the account is suspended immediately pending investigation.

Reach Our Privacy Team

For privacy-related questions — data access requests, complaints, or corrections — contact us directly:

This Privacy Policy may be updated periodically. The date at the top of this page always reflects the most recent revision. Significant changes will be notified to registered players via email or in-app message at least 14 days before they take effect.